Privacy Policy

This Privacy Policy describes how Twin City Marketing collects, uses, and protects the personal information you provide to us when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and postal address.
  • Business Information: Your company name, industry, and job title.
  • Website Usage Data: Information about how you use our website, including your IP address, browser type, operating system, and pages visited.
  • Project-Related Information: Data and content you provide to us in connection with our services, such as project requirements, feedback, and other communications.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out forms on our website, contact us via email or phone, or provide information during project discussions.
  • Automatically: Through cookies and other tracking technologies when you visit our website.

3. Use of Information

We use your personal information for the following purposes:

  • To provide and improve our services.
  • To communicate with you about your projects and our services.
  • To send you marketing communications, such as newsletters and promotional offers (you can opt-out at any time).
  • To analyze website usage and improve our website’s functionality.
  • To comply with legal obligations.

4. Sharing of Information

We may share your personal information with:

  • Service Providers: Third-party vendors who assist us in providing our services, such as hosting providers, email marketing platforms, and payment processors.
  • Business Partners: Partners with whom we collaborate to offer joint services or promotions.
  • Legal Authorities: When required by law or to protect our rights and interests.

We require these third parties to agree to keep your information confidential and to use it only for the purposes for which we disclose it to them.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files stored on your device that help us improve your experience. You can control the use of cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing our services, complying with legal obligations, and resolving disputes. When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete personal information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Objection: You can object to the processing of your personal information for marketing purposes.
  • Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
  • Portability: You can request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Twin City Marketing
[Your Address]
[Your Email]
[Your Phone Number]